Refund Policy
Last updated: 5 August 2026
I want you to feel genuinely good about your purchase. Here's how refunds work for my digital products, in plain language.
Digital products & instant access
Everything in this shop is a digital download that you receive and can open immediately after payment. Because you get the full product straight away, all sales are generally final.
Your right of withdrawal (EU/UK consumers)
For digital content delivered instantly, you agree that delivery begins right after you buy, and by downloading you acknowledge that you lose the standard 14-day right of withdrawal for that content. This is normal for instant digital goods and is confirmed at checkout.
United States & other regions
In the United States (and many other countries) there is no automatic legal cooling-off period or right of withdrawal for digital products. Because your download is delivered and accessible immediately, purchases are final. This is standard for instant digital goods, and you confirm it at checkout.
If something goes wrong, I'll fix it
None of the above changes my commitment to you. If your file won't download, arrives corrupted, is the wrong item, or isn't as described, please email me within 14 days at info@shehasadhdshop.com with your order number. I'll gladly re-send it, fix it, or give you a refund.
How to reach me
Email info@shehasadhdshop.com with your order number (it's in your confirmation email) and a short note about what happened. I read every message personally.
Note for the shop owner: you can make this more generous (for example a no-questions-asked window) if you'd like. Keep it consistent with what you promise on the product page.
She Has ADHD